Saturday, November 19, 2005

 

Product Manufacturing, Wow!

Interesting article explaining some of the processes in product manufacturing. I like the parts that mention that there are two main factories in southern China, some of the parts are sourced from nearby local plants and during the manufacturing process a log is recorded for every product manufactured so that internal folks know where each part is from so as to trace problems quickly if anything occurs. Then I start thinking about any other product that has been manufactured before the XBOX 360, there are tons! So I'm thinking product manufacturing in general hasn't changed much. When it comes to the name brand products, they almost always have a warranty policy for customers big and small. So these name brand companies need to have some kind of log to help them identify problems if anything occurs. So for no name brand products, the customer big or small can forget about having their problems resolved. They just have to spend the same or more money replacing the broken product. I'm thinking this is the case because my wife recently bought a 3.5" hard drive enclosure USB 2.0 set. The company name, well I don't know who it is, but the product was very cheap. Actually the funny thing was there were other products that cost at least 2 or 3 times more and the company name was also unknown. Anyway back to the product, right now it works great. The case could have been designed a lot better for a much safer and easier way to install the hard drive. But if it ever breaks, I have no recourse but to write if off and buy another one. Compare that with a name brand product, at least there's some assurance that the customer can work with the company to resolve the situation.
So I guess at the end of the day, it's whether or not to buy a name brand product or a generic one. I bet the funny thing is some name brand products internally use generic products! So I guess these companies are taking the burden of assuring the usefulness of these generic products.

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